Al Qasr Clothing (“we”, “us”, “our”) operates this online store and website, including all related information, content, features, tools, products, and services (the “Services”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our store.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

When you visit or interact with our store, we may collect the following personal data:

Contact Information

• Name
• Billing and shipping address
• Email address
• Phone number

Order Information

• Products purchased
• Payment details (processed securely via third-party providers, we do not store full card details)
• Shipping and delivery information

Account Information

• Username and password (if applicable)
• Order history and preferences

Device & Usage Information

• IP address
• Browser type and device information
• Pages visited and interactions with our store
• Cookies and similar tracking technologies

Customer Communication

• Messages sent to customer support
• Feedback, reviews, or inquiries

2. How We Use Your Information

We use your personal data to:

• Process and fulfill orders
• Provide customer support
• Manage payments and prevent fraud
• Send order confirmations and updates
• Improve our website, products, and user experience
• Send marketing emails (only if you opt-in)
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data.

We may share your data with trusted third parties only when necessary:

• Shopify (hosting and e-commerce platform)
• Payment providers (e.g. Stripe, PayPal)
• Shipping and fulfillment partners
• Marketing and analytics providers
• Legal authorities if required by law

All third parties are required to handle your data securely and in compliance with applicable laws.

4. Cookies

We use cookies to:

• Improve website functionality
• Analyze website traffic
• Personalize user experience
• Support advertising and marketing campaigns

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Maintain business operations

6. Your Rights (EU/EEA Customers)

If you are located in the European Union or European Economic Area, you have the right to:

• Access your personal data
• Request correction of incorrect data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Request data portability

To exercise these rights, contact us at:
info@alqasrclothing.com

7. Data Security

We take reasonable technical and organizational measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our store may contain links or integrations with third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies separately. 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact

If you have any questions about this Privacy Policy or your personal data, you can contact us at:
info@alqasrclothing.com